Contact Us — Sara Lisa Accessories
We are here to help!
At Sara Lisa Accessories (saralisas.com), providing exceptional customer service is a core part of our mission. Whether you have questions regarding our multi-niche product line (including Swing Sets, Pergolas, Patio Furniture, Kayaks, Lawn Mowers, Coffee Machines, Cooking Ranges, BBQ Grills, Automotive Accessories, and Replacement Parts), need assistance tracking your domestic shipment, or want to initiate a free return, our dedicated support team is available around the clock to assist you.
1. Primary Contact Methods
✉️ Email Support (Preferred)
For the fastest and most documented resolution to order inquiries, tracking updates, or return requests, please email us directly:
- Email Address: support@saralisas.com
- We monitor our email inbox constantly and aim to respond to all inquiries within a few business hours.
📞 Toll-Free Phone Support
Speak directly with a customer service representative for immediate assistance with orders or product details:
- Phone Number: +1 (866) 448-5031
- Available Logistics Timeline: Keeping in line with our operational structure, our lines are fully optimized to handle nationwide calls quickly.
💬 Live Web Chat
Need answers immediately while browsing? Our digital support agents are ready to assist you right now:
- Availability: 24 hours a day, 7 days a week (24/7)
- Access: Look for the live chat bubble icon in the bottom corner of any page on saralisas.com.
2. Store Operations & Fulfillment Network
Our system handles orders smoothly across the United States. While our primary web infrastructure and fulfillment processing function under strict timelines (such as a 2:00 PM PST order cutoff and a 1-business-day handling time), your packages are safely distributed from our top-tier physical partner networks:
- Texas Logistics Infrastructure Center:
10300 Sanden Dr Ste 100, Garland, TX 75041 - California Logistics Infrastructure Center:
1135 Auto Center Dr, Ontario, CA 91761
3. Global Corporate Head Office
For corporate correspondence or official legal notices, our international head office is registered at our European headquarters:
Sara Lisa Accessories
52 chemin des caucours
cagnes sur mer 06800
France
4. Send Us a Message Directly
You can also reach us directly by visiting our online contact form at saralisas.com/contact-us. Simply fill in your name, email address, order number (if applicable), and your message. A dedicated service representative will contact you shortly using your preferred method of communication.
